Services

Discover our dynamic services:

We are ready to deliver, install, and support parking and access control-related products. Our focus is on service, and we aim to provide solutions that seamlessly align with your needs. Trust us for a smooth experience with high-quality products and excellent support!

Customer-friendly helpdesk

At our company, transparency takes precedence in our relationship with customers.

Every incident is meticulously recorded through our ticketing system.

With just a push of a button, the customer can easily create a new ticket. Through our customer portal, the customer maintains a complete overview of all ongoing matters. Moreover, the portal provides the ability to conveniently review completed issues. We strive for smooth communication and optimal satisfaction for all our customers.

Support request

After an incident is reported through our ticketing system or via telephone contact, we take immediate steps for a thorough analysis of the report. Our initial aim is to address this remotely. However, if remote resolution is not possible, we schedule an on-site visit. In practice, this means we strive for a quick response time, aiming to be on-site if necessary on the same day..

Periodic maintenance

An essential aspect of a well-functioning parking and access control infrastructure is regular maintenance, both in terms of software and hardware. At PARKLOT SOLUTIONS, we understand the importance of periodic maintenance to ensure that both your software and hardware systems always perform optimally. We aim to protect your investment and ensure the reliability of your parking and access control systems through carefully planned and executed maintenance.

Services

Customer-friendly helpdesk

Support request

Periodic maintenance

Our references